First hotel group in Malaysia to provide complimentary smartphone device and services

Berjaya Hotels & Resorts is pleased to announce that it will provide complimentary use of a smartphone in all the rooms of its 14 properties. Berjaya Hotels and Resorts is proud to be the first hotel group in Malaysia to provide a smartphone device and services, aptly named “handy”, to its in-house guests.

“handy” allows guests to make unlimited local and international calls and access to unlimited data to surf the internet, download their favourite apps and stay connected via social media. Additionally, “handy” also includes details of the services available at the property, with destination-specific content including information about the nearby tourist attractions and places of interest.

Communication between the hotel and in-house guests is made even easier with a speed dial direct to the hotel’s concierge or help desk. On top of these, guests can easily differentiate “handy” from their own smartphones as it will be housed in a customized Berjaya Hotels and Resorts branded phone casing.

“With this feature, our in-house guests do not have to buy a local SIM card to stay connected with their families and friends abroad. They can use the ‘handy’ smartphone for navigation and surfing the internet for free.” said Mr Hanley Chew, the Chief Executive Officer of Berjaya Hotels & Resorts.

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