Ranked number one in the World’s Best Independent Airport Lounge category

Plaza Premium Group’s airport lounge in Terminal 2 at London Heathrow Airport has scooped a prestigious award.

The group’s lounge in the departure area of the terminal has been ranked number one in the World’s Best Independent Airport Lounge category at the 2017 Skytrax World Airline Awards.

Millions of passengers cast their votes, judging the facilities and service standards at the lounge. There was also further success for the group at the awards, held in Paris, as its lounges in Hong Kong, Brisbane and Vancouver were also ranked in the top 10.

Reaping the rewards of the hard work put in, this is also the second year running that the lounges in London Heathrow and Hong Kong scooped two of the top three places.

“This prestigious award is a wonderful recognition for Plaza Premium Group’s achievement over the past 19 years,” said founder and CEO of Plaza Premium Group Mr Song Hoi-see.

“Being voted the World’s Best Independent Airport Lounge for two consecutive years by millions of travellers is a true testament to the popularity of our lounge.

“This year we see a record-breaking four Plaza Premium Lounges being ranked the global top 10, which reaffirms the dedication of our colleagues world-wide.”

Edward Plaisted, CEO of Skytrax added: “In the growing independent lounge market, Plaza Premium continues to stand out from the crowd with several lounges securing a place in the global top 10 rankings.

“This main award is for its London Heathrow Airport T2 lounge, which in the eyes of passengers, continues to provide unrivalled levels of comfort through the flagship Plaza Premium interior design and catering concept.”

The World Airline Awards are known as the most prestigious accolades for the aviation industry, voted by passengers in the largest annual global airline customer satisfaction survey. The survey and awards process is totally independent and free of any airline influence or interference in final results, which were determined from 19.87million eligible survey entries among 105 nationalities between August 2016 and May 2017.


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